Service

Service
Service

A process for impeccable service

More than just an organization, a state of mind at the service of our customers.

Listening

A sales network deployed throughout France, made up of men and women, is supported internally by a team of business managers who master the needs of their customers.

Project management

All orders are controlled in our various workshops and planned according to customer needs. Within Valmont France, production and delivery on site are managed in order to guarantee compliance rates with commitments as close as possible to 100%. Including consideration of requirements.

Support

As soon as the order is recorded, it can be viewed remotely using our “Order Status” tool, allowing the customer to better monitor its progress and plan the smooth running of the project.

Delivery

Our products are bulky and heavy, so handle with care to avoid damage to the surface. Also, Valmont France has set up specific logistics whose main characteristic is to deliver and unload the load of masts and its accessories to the delivery point requested by the customer. Delivery specifications

The service

Because Service to our customers is essential, Valmont France's professional teams put their know-how at your disposal to advise you on the organization of your site, assistance with installation, work at height, lifting operations, adjustments and commissioning tests as well as various maintenance work.

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